NHMH - NO HEALTH WITHOUT MENTAL HEALTH
a 501(C)3 NON PROFIT • WWW.NHMH.ORG
Who Exactly is “You”? Patients, families, the public, communities
You and Your Doctor — A Partnership Relationship
High-quality care involves at its core a partnership relationship among doctor-providers, patients, and families, that is mutually respectful, responsive, and based on trust.
YOUR responsibility in this relationship is to communicate to your doctor(s), your:
NEXT: THE BIG QUESTION:
What Changes in Your Care Experience Can You Expect?
ANSWER: In four basic ways:
At the same time, your providers will accommodate patients’ limited physical mobility, cognitive impairment, and language or cultural differences, as relevant
So enough on theories and concepts………
What can YOU DO RIGHT NOW to further the transformation towards high-quality care?
GO: Ask questions of your PCP, about changes you’d like to see, prospects for change in his/her practice, status, etc; let your doctors hear your perspective; remember, doctors often don’t know what patients want!
GO: Ask your doctor to take the time to listen to your thoughts on health care change and its impact on you
GO: Volunteer to be on a patient/family advisory council in your doctor’s practice to help collect, distill and provide feedback to providers on what practice patients think
GO: Offer ideas for the practice care redesign team
GO: Complete Patient Experience Surveys
GO: USE electronic platforms for greater communication and access, as they develop
GO: Share decision-making and goal-setting with your doctors over your care
GO: Be a contributor to your care plan — ensure it’s aimed at what works for you in your particular life circumstances
GO: Work with your doctors, adopt a spirit of “Yes, we can make change, IF ……….”
EXERT YOUR POWER AND INFLUENCE – YOU THE PATIENT HAVE WISDOM AND EXPERIENCE TO HELP REDESIGN AND IMPROVE HOW HEALTH CARE IS DELIVERED TO YOU – USE IT !
BOTTOM LINE: WE NEED TO HEAR YOUR VOICE IN THIS HEALTH CARE REDESIGN PROCESS.
SO, IF YOU CARE, BE THERE !
|Board of Directors|
|Our Beliefs and Values|
|8 Ways to Know if Your Primary Care Doctor is Offering You Integrated Care|
|Burden of Mental Health Care Falling on Primary Care|
|State of Washington|
|State of New York|
|New Developments Re Depression Tx in Primary Care - What Consumers Need to Know Now|
|Integration for a Safety Net Population with Complex Needs|
|The (Posthumous) Case of Pam|
|Pittsburgh Leading the Way in Behavioral Integration Implementation|
|Pediatric Integrated Care|
|Mayo Clinic Experience Integrating Behavioral Healthcare|
|The Case of Jason|
|The Case of Gina|
|Case Management Society of America Interviews NHMH|
|Mental Health and Heart Disease|
|HISTORIC COMPROMISE IN SAN FRANCISCO:|
|The Rea Case|
|A Behavioral Health House Divided|
|5 Part Series|
|5 Part Series Part I|
|5 Part Series Part II|
|5 Part Series Part III|
|5 Part Series Part IV|
|5 Part Series Part V|
|Glossary of Terms|